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Recently, during a lunch with a potential client, he said something interesting. “Every mistake that happens in my company is ultimately my fault, but every win is also credited to me. This is a strange dynamic because neither side of this equation is accurate. ” But both positions are true, at least in the public eye. ” As the CEO of a team of over 15 team members, I immediately understood what he was saying and found it part of my daily role.
please think about it. Apple’s breakthroughs have historically been attributed solely to Steve Jobs. If Tesla stock goes down, it’s all Elon Musk’s fault. And when people think of “Amazon,” they think of “Jeff Bezos,” but no other name at all. What if my heating equipment didn’t arrive on the scheduled date? Bezos better get on board with it!
But, of course, none of that applies, right? Whether the team is 15 people, 1,500 people, or 15,000 people, one executive cannot be responsible for everything that goes on in the company and everything that goes well. It is true that we cannot be held responsible for this. Yet they are routinely burdened with this burden. That is a heavy burden that rests on the shoulders of leaders. How you carry it is up to you.
Some truths about being a boss
In my 15 years running a PR firm, I’ve been on both sides of this seesaw. I’ve sat alongside clients lauding fundraising efforts that exceeded expectations, only to be reprimanded by clients who were deeply disappointed by the lackluster results of their press release pickups. First of all, it was my event coordinator who chose the venue, date, band, and everything else. Second, if the media simply has no interest in the widget, there’s only so much you can do.
In both cases, I had to evaluate what was real and true for me, and I came to some conclusions about my responsibility to the whole shebang. Interestingly, most of what seems true is about the team’s values, not me.
Related: Don’t let your biggest client be your biggest nightmare. You should fire them instead. Here’s why:
Truth #1: You can’t manage effectively if you don’t delegate.
Even if you’re the boss of a small team, you know you can’t do every task yourself and give your all to every pie. I’m not advocating macro-management, but micro-management isn’t the answer either. Focusing too much on pixels can limit your vision of the big picture and disturb your staff to the point of increasing hostility and resentment.
I process about 2,000 emails a day. It’s not practical or sustainable for me to have to follow all of those emails.I have We will forward most of them for implementation.I have Delegating workload management so that my company can succeed and thrive. Delegating means getting things done better and faster than if I could do it alone. Delegation makes sense and creates room for growth. But not every document created or every assignment completed means something can go wrong at any time.
Truth #2: Some mistakes are not your own
During the summer, my luggage was significantly delayed after a flight. I was furious with the airline and when I got home I wrote a strongly worded letter to the honcho expressing my dissatisfaction. The truth is that the baggage handling company I contracted with at the airport was at fault, but that didn’t matter to my anger. I threatened the airline that I would never fly again if things didn’t go well.
The same thing will happen to you. Embarrassing typographical error published. Erroneous statements made by others may be retracted if you wish. One day under extreme stress, an employee had a meltdown in public. You were not directly involved in this incident. I haven’t made these mistakes. it doesn’t matter. that’s right. do not have. Case. You are in charge, and when a team member makes a mistake (as humans often do), you have to take ownership of that mistake. Your staff will not only love you, but they will remain loyal. It’s not just the right thing to do, it’s the only thing to do to maintain morale and support the people driving your business forward.
Related: 7 mistakes that can make or break your small business
Truth #3: No glory is mine.
It’s easy for your boss to get all worked up when you win a fancy award, beat it to the board, or hit record profits. Did you earn all this yourself? Do you deserve to be praised for all these achievements? No, you definitely aren’t and you aren’t.
None of the entrepreneurs I know have gotten to where they are on their own. If we’re being honest with ourselves, we all know that without Amanda’s hard work, Ty’s way with numbers, and Steph’s IT talent, it would be impossible for us to move forward and progress. I know. I don’t care how proud or excited you are about your worthy accomplishments. In addition to sharing the glory, it should be planted firmly in the team camp, and never in your own office. Sometimes you don’t make enough mistakes to land you in temporary hot water. As always, I’m willing to bet you’re not the only one with the accomplishments you’re celebrating. This celebration belongs to the team that made it happen for your company.
Truth #4: The money is yours.take it
All of this costs money do Stop with you. So grab it and put it in your pocket, not someone else’s. Don’t burden your staff with hardships they didn’t intend or burden them with responsibilities they don’t deserve.Being a boss means keeping a firm grip on the leadership reins when things are going well and When the ride is bumpy.
This all takes time and practice. Accepting responsibility and deflecting credit isn’t necessarily an easy mindset shift. At first, it’s natural to feel defensive when something goes wrong with your watch that you didn’t notice, but it’s equally natural to want to celebrate. in your victory. But in the end, training your brain to adapt to this aspect of strong leadership and overcome your initial impulses is empowering in return for the greater good for your company.
the president is the president
There are some striking similarities between being the president of a company and being the president of the United States. When things are going well, the person responsible for establishing the sunny climate is praised; when things are not going well, the commander is blamed for the stormy weather. But any more than a sitting president can point fingers at Cabinet members during the State of the Union, he can’t throw people under the bus for bad results. Both types of presidents must assume the mandate they have accepted, and that mandate is called accountability.
It may simply be a mind game with yourself – to make it easier to take responsibility for bad things and bad things. do not have We take responsibility for what’s good, but it’s a fair game with rules. This is a game where you can protect your players and let them shine at the same time. This is a game to be won, and one that every good boss needs to master if they want to be a great boss.
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