CHIME23 – Which areas of healthcare need more investment and why?

There are a lot of good ideas in healthcare, but sadly there is a huge lack of time, resources, people and funding. Due to our limitations, not all projects get invested right away, and many projects gradually dry up in investment until they disappear completely. The real tragedy in all of this is that without the resources to effectively do what is needed, these projects cannot move forward without investment and are often left behind, while new projects are born all the time. It’s something that continues.

To draw attention to some areas of healthcare that are currently being overlooked in terms of investment, we reached out to our amazing Healthcare IT Today community at the CHIME23 Fall Forum to find out which areas need more investment. I asked for some insight. The video below summarizes their responses.

Steve Cagle, CEO of Clearwater – it depends. It depends on each person’s organization and their own risks. An area where we think there is currently not enough investment is in the process. It’s in the process of actually identifying where the most significant risks are within your organization and where you should invest your limited resources. There are big problems in healthcare. We don’t have enough resources, we don’t have enough people, we don’t have enough money. So, as a CIO, I have to be very careful about where I invest. The best way to do that is through a very comprehensive and rigorous ongoing risk analysis to understand where your current risks are and apply those resources to the areas where they can make the biggest difference.

Clint Drawdy, iMethods CEO – We need to continue investing in our people. Under stress, all of our leaders so far have been very good at execution (we spent a lot of time on that) and good at budgeting, but they’ve struggled with strategy and people. It may be off our agenda. So invest more time, energy, and effort into your people and culture. Then, with the right priorities in mind, strategy will solve technology and execution problems.

Jason Griffin, Head of Digital Health Strategy, Nordic – Always Cyber. When you’re not doing anything, you feel like you’re spending too much money, but until something happens, you feel like you’re not spending enough. Too many organizations today have yet to reach a basic level of maturity regarding their cybersecurity programs, which requires investment and education. In addition to investing in technology, we are also investing in our people and gaining more knowledge about the threat landscape seen in today’s healthcare settings. The landscape is growing every day. time There are new opportunities for hackers to break into our systems every day. So the more we can invest in that, and the more we can identify really zero-day type of threat mitigation, immediate mitigation, the bigger that investment is in terms of protecting our organization and protecting our patients. You will make a contribution.

Jeff Fuller, VP of Data Analytics, Divurgent – Everyone is talking about AI, but I think other industries have proven that there is a lot of administrative waste that can be solved using AI methods today. Therefore, there is no need to be afraid. I think a great way to start is to perform standard process improvements and look for process gaps that can be eliminated or reduced and the number of steps required to do so (simple modeling). . Technical talent is often needed, so finding a way to start small is a good way to help your organization get up to speed faster.

Sean Kelly, Chief Medical Officer, Imprivata – Invest in better mobile technology. Not only is it safer, but it is also easier for us to use, more efficient, and more productive. There is great technology out there today, not only in BYOD technology, but also in shared mobile enterprise technology. Digital identity is key to this, and I think mobile is a huge area of ​​investment in personal and consumer life. We are using it more and more, and we want to do the same in the medical field. Documenting at the bedside and providing better care needs to be safe and efficient.

Aditya Bansod, co-founder and CTO of Luma Health – I think healthcare needs to invest more in how consumers experience healthcare. That doesn’t just mean technology platforms or IT solutions, but things surrounding it, like the physical footprint of a location, like a non-acute care status board. You can get her QR code for check-in so you can wait in a virtual line for your experience. It includes all the different parts along the patient touchpoint, from the moment a patient requests care to actually standing in front of a doctor (whether virtual or physical). I think we’re under-investing in that area and as we’re looking to put capital into it, I think those are definitely in the IT world, but we’re also looking at the physical footprint, the virtual footprint, and the patient. I think it’s also included in every other touchpoint that you touch. It passes when they connect with that care experience.

Robbie Hughes, Lumeon CEO – I think we have put a lot of effort into making sure that the decisions that clinicians make are the right decisions. You put a lot of effort and support into them, but how do you deliver that to the whole team? How do you make sure you have operational processes in place to support these decisions? If you make a really good clinical decision and you can’t implement it reliably and scalably, is it really the right clinical decision? Could there have been a better decision? This is endemic everywhere in healthcare, but this is an undervalued area and the only area that needs to get the investment it lacks today. I think.

Lena Kanappan, co-founder of Healthcare Triangle – Cybersecurity is not at the top of board-level discussions or top-level goals lists. In the wake of recent ransomware attacks, I believe cybersecurity should be one of the top two initiatives within health systems. Hospitals must invest in tools, technology, and processes to combat these cyberattacks and protect patient lives and safety.

Special thanks to Steve Cagle, CEO of Clearwater, Clint Drawdy, CEO of iMethods, Jason Griffin, Head of Digital Health Strategy at Nordic, Jeff Fuller, VP of Data Analytics at Divurgent, Sean Kelly, Chief Medical Officer of Imprivata, and Aditya Bansod. I would like to express my gratitude to you. , Co-Founder and CTO of Luma Health, Robbie Hughes, CEO of Lumeon, and Lena Kannappan, Co-Founder of Healthcare Triangle, took the time to come and talk to us. And thank you to everyone who took the time to read this article and watch this video. We couldn’t have done this without your support.What does the medical field do? you Why do you think we need more investment? Let us know in the comments below or on social media. We look forward to hearing your opinions.