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new york — The influx of generative artificial intelligence software is transforming small and medium-sized businesses.
Small business owners are using AI tools like OpenAI’s ChatGPT and Google’s Bard to check email grammar, enhance marketing copy, and research business plans.
Additionally, large companies are developing tools to help small and medium-sized businesses integrate AI into their operations in more advanced ways.
With Microsoft’s Copilot, users can ask the software to perform tasks such as summarizing emails and Teams meetings, coming up with important themes in documents, and drafting emails in a conversational tone in Outlook. .
The service costs $30 per employee per month and was recently expanded to all businesses from those with 300 or more employees, so small businesses (even “sole proprietorships” with no employees) can use Copilot. for Microsoft 365 is now available.
Meanwhile, MasterCard is piloting a product called MasterCard Small Business AI that aims to help small business owners analyze data and provide other resources to help grow their businesses.
We answer small business owners’ questions using information from MasterCard’s content library and information licensed from media companies committed to inclusivity, including digital media company Blavity Media Group and Spanish-language media company TelevisaUnivision .
Mastercard plans to pilot the tool in the U.S. later this year, followed by international markets.
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