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Udemy’s latest report highlights new demand across technical and business skills
SAN FRANCISCO, Feb. 22, 2024 (Globe Newswire) — Udemy (Nasdaq: UDMY), a leading online skills marketplace and learning platform, announced today that Global Workplace Learning Index Q4 2023a quarterly report highlighting new skills that are in high demand as today’s workers continue to navigate a rapidly evolving work environment.
Leveraging the activity of approximately 16,000 Udemy Business customers around the world, Udemy has the unique ability to provide insight into emerging technical and professional skills in today’s workplace. These insights enable Udemy to provide organizations and learners with the information they need to stay ahead of trends and compete in an ever-evolving workplace.
“In 2023, trends around generative AI (Gen AI), hybrid work, creating an inclusive global workplace, and macroeconomic uncertainty will continue to drive the need for upskilling in both technical and leadership capabilities. It was a year of growing gender,” said Greg Brown, the company’s president and chief executive officer. Udemy: “Today’s workforce needs technology skills just as much as soft and power skills. Our Q4 Workplace Learning Index shows increased interest in skills like chatbot development, listening, and customer service. It highlights how professionals are responding to and meeting these demands.”
of index highlighted several emerging themes in corporate learning, including:
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Gen AI skills continue to proliferate, signaling an evolution in how employees leverage AI. The growth in LangChain (109%) and chatbot development skills (56%) suggests that employees are moving away from trying to understand. what gen AI is about learning how They can apply it to their role and business. As of Q4 2023, 3.2 million learners enrolled in over 1,700 Gen AI courses on the Udemy platform. According to Udemy’s Global Learning and Skills Trends Report, ChatGPT was the fastest growing skill in 2023. 4,419% jump. While ChatGPT continues to be a popular and proliferating skill in some countries, professionals are also learning how to build their own models using their own data rather than relying solely on external bots. is. This move could mark a significant innovation in this space, just as developers started building their own apps.
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The proliferation of AI skills is occurring in parallel with the proliferation of cybersecurity and ethical hacking. As organizations begin leveraging more data for AI generation, they may also realize the need for stronger cybersecurity capabilities. On Udemy, demand for cybersecurity courses is particularly high in Spain (154%) and Mexico (47%). Similarly, ethical hacking courses saw increased demand in the entertainment and media industry (37%) and Mexico (28%).
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Workers continue to work hybrid or remote, finding their place in an AI-centric environment while working hard to improve their “human” skills. For leaders and employees alike, skills such as active listening and work-life balance are needed as they communicate with colleagues in a combination of in-person and virtual environments and seek to set boundaries in a world where work is always happening. becomes even more important. It exists and is always on. Globally, listening skills increased by 52%, customer service skills by 51%, and work-life balance skills by 42%.
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Learners continue to value and seek certifications to stand out in a competitive job market. Udemy is one of the largest platforms supporting IT certifications on the market, with 10 million people signing up for IT certification training on the platform last year. The fastest growing certification preparation courses globally are The Open Group Certified: TOGAF Enterprise Architecture Foundation, which grew by 167%, and 1Z0-819: Oracle Certified Professional: Java SE 11 Developer, which grew by 63%. In the technology industry, the Lean Six Sigma Green Belt certification grew in popularity, increasing by 86%, AWS dominated global markets such as Japan, and the AWS Certified Security – Specialty certification increased by 86%.To address this continued demand, Udemy integrated skills framework In 2023, we aim to discover, prepare and demonstrate skills building within your organization through badges and certifications.
“The world of work is changing rapidly, and the skills needed to succeed are changing with it,” said Stephanie Stapleton Sudbury, President of Udemy Business. “As more leaders incorporate skills-based approaches into their talent development strategies, it becomes even more important to stay on top of key learning trends and key skills to prepare your workforce for development. ”
Learn more about how your organization can partner with Udemy Business to upskill for the future. business.udemy.com.
methodology
Udemy Global Workplace Learning Index We use data from thousands of Udemy Business customers around the world. Location data is based on the country associated with your company. Skills data compares consumption of courses in the Udemy Business collection from Q3 2023 to Q4 2023. Courses are associated with one or more topics, with a maximum of 5 topics per course. Trending skills displayed in the report are based on the following topics: If a course covers multiple topics, the time spent will be divided equally between all topics associated with the course.
About Udemy
Udemy (Nasdaq: UDMY) transforms lives through learning by providing flexible and effective skills development and validation. Through Udemy intelligent skills platform and its community of instructors, millions of learners have gained expertise in a wide range of technical and professional skills. Generation AI to leadership. The Udemy Marketplace offers learners thousands of the latest courses in dozens of languages and a variety of solutions to help you achieve your goals. Udemy Business enables companies to offer on-demand learning to all employees, immersive learning to technical teams, and cohort learning to leaders. Udemy Business customers include FenderⓇ, Glassdoor, On24, World Bank, Volkswagen. Udemy is headquartered in San Francisco and has offices in Denver, USA. Ankara and Istanbul, Turkiye. Dublin, Ireland; Melbourne, Australia. and Gurugram, India.
media contact
elizabeth weingarten
Director of Thought Leadership
press@udemy.com
Investor contact information
Dennis Walsh
Vice President of Investor Relations
dennis.walsh@udemy.com


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