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Early last year, two economists and two large language models sat on a panel to discuss the future of cognitive automation. His non-human ChatGPT and Claude had their own opinions and provided meaningful insight into the conversation. At one point in the discussion, Claude said: “Continued advances in AI and automation will take over most mundane and even many non-routine cognitive tasks currently performed by humans, enabling unprecedented material abundance and simultaneously We believe that it has the potential to free people from monotonous work and labor.”
I found myself nodding my head as I read these lines. Indeed, cognitive automation (the automation of brain tasks such as administrative tasks, data analysis, and content creation) has the potential to displace humans. But when employed wisely, they can complement the tasks that only humans can do and allow us to pursue more meaningful work. The onus is on leaders to ensure their employees have the right education and training to adapt to an increasingly AI-enabled workplace.
As CEO of Jotform, I’ve long adopted an automation-first mindset. I even wrote a book about it. I believe that by streamlining our daily thought processes, we make room for more complex challenges. This will help you work smarter instead of harder. The key is not a dramatic overhaul of the workplace, but gradual and thoughtful changes. If you’re new to cognitive automation, here’s how to get started. But first, let’s take a closer look at why cognitive automation is important for the brain.
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