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LONDON, March 14, 2024 (Globe Newswire) — IPC, a leading communications and compliance solutions provider, has entered into a strategic partnership with Business Systems Ltd (“BSL”), a leading provider of compliance and customer experience solutions. announced. Future-proof your data management strategy.
IPC has added Business Systems’ leading communications compliance management solution, Wordwatch, to its portfolio of trading communications systems, providing financial institutions customers with efficient access to a unified management interface. This interface facilitates enhanced data accessibility, supports regulatory compliance, enables end-to-end management of interaction communications, and facilitates the retirement of traditional voice recording infrastructure.
“We are excited to partner with IPC,” said James Tonks, Senior Vice President of Partner Development, IPC. “We are always happy to partner with industry-leading solutions that complement our service offerings and improve the customer experience. We are focused on providing data management.”
William Davenport, Chief Commercial Officer, Business Systems, commented: “IPC is pleased to join our ecosystem of Wordwatch partners and provide organizations with innovative solutions to address data management challenges and maximize the value derived from voice and interaction data. I am very happy.”
Matt Ludlow, Head of Channel Partners at Business Systems, added: Wordwatch brings advanced features to help organizations seamlessly address communications compliance. Together, we support businesses with efficient tools to ensure regulatory compliance, streamline communications management, and a phased approach to decommissioning traditional voice recording infrastructure. ”
IPC’s trading communications system supports the global voice trading community through a comprehensive suite of cutting-edge communications technologies and tools, powered by the proprietary, award-winning Unigy® platform. Trade communications solutions include Service-as-a-Software products (Connexus), on-premises and mobile trade communications products, and compliance and monitoring solutions. IPC’s latest trading communications innovation, the OneView portfolio, will launch in late 2023 and provide unparalleled integration and interoperability of voice trading workflows within a single device and unified workspace.
Business Systems’ Wordwatch solution seamlessly ingests and manages both traditional and live communications records from any platform. Consolidate this data into a centralized “single pane of glass” portal to help organizations derive more value from their interaction data.
About IPC
A technology and services leader that has supported the global financial markets for more than 50 years, IPC Systems is at the forefront of electronic trading connectivity and cutting-edge cloud communications, delivering superior service, innovation and expertise. Establishing standards.
IPC’s customer-first approach is powered by a broad and diverse financial ecosystem across all asset classes, connecting market participants around the world to enhance communication, collaboration and compliance. Global services include electronic trading, trade communications, and infrastructure-as-a-service solutions.
IPC is ideally placed to anticipate change, stay connected to a rapidly changing market, and help clients adapt to current and future changes.
For more information, please visit www.ipc.com, view our Insights page, and follow us on LinkedIn.
About business systems
Business Systems (“BSL”) has been a trusted leader in digital transformation and regulatory compliance for more than 35 years. Our dedicated team of experts helps channel partners create customized and innovative solutions to drive growth and improve compliance and customer experience (CX).
Home to Europe’s largest engineering team of voice and interaction data specialists and trusted by the world’s leading banks for compliance, the technology vendor focuses on business systems for communications compliance management solutions.
Business Systems provides easy-to-integrate, easy-to-deploy technology that enables channel partners to solve customer interaction data management challenges and create more value from this data.
Whether it’s migrating to a cloud-based recording solution or contact center platform, leveraging data assets to drive revenue, or improving your value proposition with your company’s partner program, Business Systems guides clients and partners through every step of their growth journey. We are committed to Align your strategy with evolving market trends and business objectives.
For more information, please visit bslgroup.com.
About Wordwatch
Wordwatch is a tool that allows clients to search, play, and manage interaction data in a “single pane of glass” portal, simplifying their compliance and IT needs. This gives organizations the flexibility they need to manage legal holds and extractions, providing deployment options that fit their business and challenges.
When organizations choose to implement Wordwatch into their business, they benefit from user-friendly access to features that help them streamline their architecture, manage risk, demonstrate compliance with advanced reporting, and create more value from their data. You can get it.
media contact
Vanessa Green
IPC system realization group
Phone: +44 (0)7713 332303
vanessa.green@therealizationgroup.com
Lorna Bradford
business system
lorna.bradford@bslgroup.com
CONTACT: Vanessa Green The Realization Group for IPC Systems T: +44 (0)7713 332303 vanessa.green@therealizationgroup.com
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