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Glassdoor, a job site acquired by Recruit Holdings in 2018 for $1.2 billion, allows employees to leave anonymous and honest reviews of employers and has a history of protecting users from legal pressure from companies. be.
However, according to Ars Technica, a new report reveals that Glassdoor is adding real names to users’ profiles without their consent.
The story began Monica (who declined to give her last name), a Midwest-based software professional, said in a March 12 blog post that she joined Glassdoor 10 years ago and contributed reviews. But earlier this month, when she sent an email to support asking for help in removing the information from her account, her real name was added to her profile.
Monica claims that the support team removed her real name from the email request.
Related: Glassdoor co-founder shares how to stop others from controlling your time
“Glassdoor now requires your real name, and if it is known, it will add that name to your old account without your consent and your only option is to delete your account,” the post says. Says.
The post has since sparked a backlash against Glassdoor, with users concerned about providing personally identifying information to companies and potentially getting fired for posting reviews about their current employers.
Traditional users like Monica didn’t originally have to enter their real names to access Glassdoor, just their email addresses. The change began in July when the company began integrating social features from Fishbowl, a workplace conversation app also owned by its parent company.
Glassdoor’s terms of service, revised last month, state that parts of a user’s profile, including their name and profile photo, “may be made visible to other users and the public.” Although users can share their profiles with third parties in certain circumstances, Glassdoor says that content submitted “semi-anonymously” by users may not be “publicly included or linked to” in their profiles. “No,” he reassures users.
Glassdoor’s privacy policy states that the company may collect profile information from its users, including name, resume, age, photo, phone number, social media connections, and more.
Related: Meta and Apple aren’t on Glassdoor’s Best Places to Work list this year – and the company that takes the No. 1 spot might surprise you.
After the integration began, Glassdoor began requiring users to disclose their full name, job title, and employer. According to Wired, several legacy users who didn’t share their full names with Glassdoor found that their names had been added to their profiles without their knowledge when they logged on.
“You can’t have both authentication and anonymity,” Albert Fox Kahn, founder and executive director of the Surveillance Technology Oversight Project, a privacy advocacy group, told Wired. “You can’t be a social network and a confidential reporting venue at the same time. You can’t do one or the other well, and you can’t do both.”
Glassdoor did not immediately respond to Entrepreneur’s request for comment.
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