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37% of IT professionals at large companies Canada Report that you are actively implementing AI in your business
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The AI skills gap (41%) remains the biggest barrier to adoption, followed by data complexity (24%) and high cost (24%).
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Trustworthiness, transparency, and explainability of AI will become increasingly important
Toronto, January 10, 2024 /CNW/ — Canadian businesses are increasing their adoption and deployment of artificial intelligence (AI), with enterprise-scale organizations (1,000 or more employees) reporting a new market research report commissioned by IBM (NYSE:IBM). Approximately 37% of respondents say their company uses artificial intelligence (AI). As part of business operations. Furthermore, while the adoption rate of AI has remained stable globally (42% since 2018) April 2023), Canada More companies are implementing AI, up from 34% April 2023 up to 37% November 2023. Early adopters are leading the way, with 35% of companies already working on AI and planning to accelerate and increase their investments in the technology.
“2023 was a transformative year for AI adoption. Canada And around the world, based on strong ecosystems, investments and talent from coast to coast, Canadian companies are poised to maintain their leadership positions and transform key industries. ” Deb PimentelGeneral Manager, Technology, IBM Canada. “In 2024, more companies will consider AI, further define how it delivers value, including how it complements today’s work teams, and ensure responsible adoption. It will be important for companies to ensure sound governance of their workforce and strengthen their upskilling and reskilling roadmaps.”Taking advantage of talent enables employees to use technology effectively. will be trained as such. ”
Retraining and workforce development (42%) and research and development (41%) are the top AI investments for Canadian organizations considering or implementing AI.
“AI is essential to Bell’s transformation into a leader in technology services and digital media. This technology has huge potential for Bell in many areas, significantly improving the customer experience and increasing productivity. Equip your team members with the skills they need to effectively use AI tools. To continue to further introduce AI into your business, establishing a strong foundation of responsible policies and practices is essential. It’s important.” Osama Abu ShihabVice President of Business Technology Services, Bell Corporation.
Canada’s main highlights from “Global AI Adoption Index 2023Conducted by Morning Consult on behalf of IBM, includes the following:
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Introduction of AI is progressing Canada: AI adoption among large organizations around the world is stable (42%), but AI adoption among large organizations around the world is increasing. Canada From 34% in April to 37% in 2019 November 2023. Additionally, 48% of Canadian companies are still considering using AI.
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Top 3 drivers of AI adoptionAdvances in AI tools have increased accessibility (46%), the need to reduce costs and automate key processes (46%), and increased amount of AI being incorporated into standard off-the-shelf business applications (34%). It is listed at the top. Factors driving AI adoption.
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The three biggest barriers to AI adoption: For companies exploring or deploying AI, the top barriers to successful AI adoption are limited AI skills and expertise (41%), too complex data (24%), and high costs (24%). %), and the lack of ability to properly manage AI models. (21%), ethical concerns (20%), and AI projects that are too difficult to integrate or scale (20%).
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Investing in AI Canada Despite increased adoption, acceleration is least likely. Areas with the most investment in AI Canada Retraining and workforce development (42%) and research and development (41%) were reported.
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AI is already impacting the workforce. Almost one-fifth (21%) of organizations do not have employees with the right skills to use new AI or automation tools, and 17% of organizations are not addressing that gap. Unable to find new employees with the skills. Currently, only 25% are training or reskilling employees to work with new automation and AI tools.
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Trustworthiness, transparency, and explainability of AI will become increasingly important – Canadian IT professionals generally agree that consumers are more likely to choose services from companies with transparent and ethical AI practices (82% strongly or somewhat agree) ) say being able to explain how AI reaches decisions is important to their business (71% of companies considering or implementing AI).
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However, many companies have already adopted or are considering AI, and face multiple barriers along the way, with far less than half saying they need to reduce bias (26%), track the provenance of data, etc. (29%) are taking important steps toward trustworthy AI, including monitoring AI across cloud and AI environments. (39%) or protect data privacy throughout its lifecycle (42%).
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methodology:
This survey November 2023 Among a representative sample of 2,342 IT professionals from organizations with more than 1,000 employees. Australia, Canada, China, France, Germany, India, Italy, Japan, Singapore, South Korea, SpainUnited Arab Emirates, United Kingdom, United States, Latin America (Argentina, Brazil, Chile, Columbia, Mexicoand Peru). To be eligible for inclusion, participants must be employed full-time, work for a company with more than 1,000 employees, hold a manager or higher position, and understand how their company uses IT. You should have at least some knowledge of how it operates and is being used. The overall results have a margin of error of +/- 2 percentage points.
About IBM:
IBM is a leading provider of global hybrid cloud, AI, and consulting expertise. We help clients in more than 175 countries leverage insights from data to streamline business processes, reduce costs, and gain a competitive edge in their industries. More than 4,000 government agencies and corporations in critical infrastructure sectors such as financial services, telecommunications, and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to digitally transform quickly, efficiently, and securely. doing. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting provide open and flexible options for our clients. All of this is backed by IBM’s long-standing commitment to trust, transparency, accountability, inclusion, and service.
Media contact:
Ruhi Dar
IBM Canada
ruhee@ibm.com
SOURCE IBM Canada
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