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Carousel has suspended the sale of Taylor Swift concert tickets on its platform in all six markets.
The marketplace will suspend ticket sales from February 23, 2024 to March 9, 2024, and remove existing listings on the platform by February 26.
The move follows an increase in ticket fraud for Swift’s upcoming concert in Singapore, her only destination in Southeast Asia.
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Carousel uses a combination of AI detection and manual moderation to detect and remove listings. Users are also encouraged to create report lists using the “Report List” feature. Listings will be reviewed by our manual moderation team within 24 hours of being reported.
“Because we are an open and inclusive marketplace, selling concert tickets is not prohibited by our Community Guidelines. It is unique in that it is expected to have many overseas concert attendees,” said Su Lin Tan, Carousel’s chief of staff.
“We also recognize that the two weeks leading up to Elas’s tour shows are a prime time for scammers to take advantage of last-minute panic buying of concert tickets. That’s why we’re taking steps to manage the situation on our platform. We are working closely with the Singapore Police Force to closely monitor the situation and take action.
Scammers. ”
While this is a one-time exception specific to Taylor Swift Elas’ upcoming tour, Carousel has previously taken special measures to ensure safer transactions in the Tickets & Vouchers category. .
Starting October 3, 2023, Carousel will require all sellers in Singapore to verify their identity via Singpass before listing in the “Tickets and Vouchers” category.
Additionally, the platform has posted advisories in the “Tickets and Vouchers” category to educate users on safe transaction methods.
That said, Carousel urges buyers to conduct background checks on all transactions and said buyers who purchase tickets from third-party sellers are generally dealing with fraudsters selling counterfeit or stolen tickets. Carousel said in a statement that there was an increased risk of
Carousel strongly encourages users with genuine intentions to sell tickets to review and abide by the resale terms set by official channels.
This comes after fans in the region were left upset over controversy surrounding Swift’s upcoming six shows at Singapore’s National Stadium. Thai Prime Minister Sureta Thabisinh reportedly said at the iBusiness Forum that concert promoter Anschutz Entertainment Group said the Singapore government provides subsidies of up to US$3 million for each concert. According to the
He also reportedly said the grant was conditional on Swift agreeing not to perform anywhere outside of Southeast Asia during her iconic Elas tour. Straits Times.
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