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The Department of the Navy has released a memorandum providing information on a framework designed to better achieve this objective. Evaluate your information technology investments Improve performance by connecting data to mission outcomes.
This memo is based on World-class alignment metrics frameworkThe DON Office of the Chief Information Officer announced Thursday that it will create an organization called WAM to prioritize IT investments and assess business value.
The Program Office for Digital and Enterprise Services, also known as PEO Digital, will oversee the WAM framework by creating implementation guidance.
memo signed by Justin Fanelli, DON’s acting chief technology officer, identifies five performance-driven mission indicators. The first is time loss, the time the customer waits for her IT services.
The other four mission metrics driven by outcomes are operational resiliency, customer satisfaction, cost per user, and adaptability and mobility.
This document discusses prioritizing IT investments based on their impact on five outcome-driven mission indicators, WAM frameworks for system rationalization, and other methods related to IT portfolio management and Operational Cattle Drive. It also outlines some implementation best practices, such as considering divestment decisions.
Register here How to join the Potomac Officers Club 5th Annual CIO Summit Learn more about the latest modernization strategies and how the industry can help meet the federal CIO’s priorities.
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