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Chicago, March 20, 2024–(BUSINESS WIRE)–PG Forsta, a leading provider of experience technology, data analytics, and insights that helps businesses better understand and serve their customers, employees, and stakeholders, is pleased to announce Mike Thompson. Appointed Chief Analytics Officer.
With more than 30 years of experience, Thompson is an experienced innovator in developing analytics strategies focused on the application of artificial intelligence (AI) in healthcare. At PG Forsta, Mr. Thompson will develop new AI-driven capabilities and products as part of his $500 million, five-year investment to bring technologies such as generative AI to the Human Experience (HX) platform. Promote.
In his previous role at Cedars-Sinai Health System, Thompson spearheaded advances in data warehousing, data science, and applied AI. His dedication to AI transparency was critical in establishing his AI Validation Lab at Cedars-Sinai, where he successfully tested and implemented his AI-driven solutions to real-time medical challenges. Thompson has also held data and analytics leadership roles at Children’s Healthcare of Atlanta, SunTrust Banks, IPS-Sendero, and ProfitStars.
“Technology like generative AI can improve the experience for people in every industry,” said Darren Dworkin, president and chief operating officer. “Mike’s expertise will enable us to further focus on delivering innovations that ensure the right information at the right time, in the right place, and to the right people.”
PG Forsta provides the most complete experience platform for the world’s most complex industries, from healthcare to financial services to technology. Over the past few months, the company has been leveraging AI, including Answer Assist, which helps organizations respond to online reviews, and Dynamic Conversation, which makes investigations more dynamic and intelligent by predicting the most relevant questions to ask. We have announced a variety of new features and products that we have leveraged. real time.
About Pressganey
Press Ganey is a leading human experience (HX) healthcare performance improvement company, offering a suite of integrated solutions that address safety, clinical excellence, patient and member experience, and employee engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering, strengthen caregiver resiliency and improve overall safety, quality and care experience. Press Ganey is a PG Forsta company.
About PG Forster
PG Forsta provides the technology and expertise to help organizations gain a deeper and more complete understanding of their audience’s experience. The company is driving the HX (Human Experience) Platform, a comprehensive experience and research technology platform that breaks down the silos between customer experience (CX), employee experience (EX), patient experience (PX), and market research. I am. PG Forsta serves a variety of industries including healthcare, financial services, hospitality, market research, professional services, retail, and technology.
View source version on businesswire.com. https://www.businesswire.com/news/home/20240320216572/ja/
contact address
Justin Burns
marketing communications director
publicrelations@pressgany.com
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