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Police and other security agencies and authorities The company said in a blog post Wednesday that it will no longer be allowed to request Ring camera footage from Amazon to assist in investigations.
Amazon announces removal of ‘Support Request’ tool Neighborhood app used by authorities to request footage from Ring cameras in various communities.
“Public safety agencies like fire departments and police departments can continue to use the Neighbors app to share helpful safety tips, updates, and community events,” Eric Kuhn, head of Neighbors at Amazon, said in a company blog post. Ta. “You will no longer be able to request or receive videos within the app using the RFA tool. Public safety agency posts will remain public and users will not be able to request or receive videos within the app in their Neighbors app feed or public safety agency profile. You will be able to view it.”
Related article: Amazon CEO Andy Jassy is focused on “cutting costs”
Ring, best known for its user-friendly home cameras and doorbell devices, was acquired by Amazon in 2015 in a reported $1 billion deal. The founder of the company is jamie siminoff, He famously left Shark Tank in 2013 without a contract, then returned as a guest Shark in 2018.
In 2021, Amazon announced the news that law enforcement will be able to request investigative footage on the Neighbors app.
Neighbors was founded in 2017 as a community where Ring users can see what’s happening in their neighborhoods in real time, especially during times of crime, natural disasters, and other crises.
Amazon is coming off a strong run, with sales increasing 13% in the third quarter of 2023 due to cost-cutting measures that included hundreds of layoffs.
Amazon was up a whopping 60% year over year as of Thursday afternoon.
Related article: Amazon lays off ‘hundreds’ of employees at Prime and Twitch: ‘Hard to say goodbye’
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